About Team 218 Web Services

What's different about Team 218 Web Services? When you call us, you get us.

Not a call center. Not a chatbot. Not a junior account manager reading from a script. Kim and Chuck Hersey — the two people who actually build your website, manage your SEO, and answer your questions at 9pm on a Tuesday.

Tell us about your project Meet Kim & Chuck

Iowa-based since 201475+ websites builtNo subcontractors

Web DesignIowa SEOWordPress CareWilliamsburg, IowaWilliamsburg Chamber Member

How Team 218 started

The name comes from our first home office at 218 Main Street in Port Byron, Illinois. That is where Chuck started building websites in 2014 while working in the construction equipment industry. Kim brought her accounting background to the business side. Together, we figured out that the thing Iowa businesses needed most was not a flashier website. It was a web team that actually stuck around after launch.

We moved from Port Byron, Illinois to Iowa in 2016, with stops in North Liberty and Tiffin before putting down roots in Williamsburg. The town felt right from the start. Small enough to know your neighbors, close enough to Iowa City and Cedar Rapids to serve clients across the corridor, and positioned on I-80 to reach businesses statewide. We have been here ever since.

Listings and recognition

We are listed on independent agency directories, featured by the tools we build with, and active in our own community.

Team 218 agency profile on DesignRush

Our profile on the independent agency directory, including services, pricing, and client reviews.
Featured in Duplicator's WordPress migration case study

Duplicator interviewed us about how we move client sites with zero downtime and no plugin conflicts.
Listed in the Williamsburg, Iowa business directory

We live and work in Williamsburg, and we support the businesses here.

The Team

Two people. Full stack. No subcontractors.

When you hire Team 218, you get Team 218. Strategy, design, development, Iowa SEO, local SEO, content, WordPress maintenance, and client communication — all handled by the same people from start to finish.

Chuck Hersey

Co-founder · Technical Lead

Chuck's background in the construction equipment industry taught him how businesses actually operate before he ever touched a line of code. He built Aerial-Ease — a complete custom business management application for an equipment rental company — which means he approaches web design with a systems mindset, not just a design mindset. He handles the code, SEO, schema markup, Core Web Vitals, WordPress, and GEO optimization for AI search. When something breaks, he fixes it.

Kim Hersey

Co-founder · Client Relations & UX

Kim's accounting background means the books are clean, the invoices are accurate, and projects stay on budget. More importantly, she's the one who makes sure your website feels right to the people who use it. She handles client relations, user experience, and the business operations — bridging the gap between what is technically correct and what actually works for real visitors in Iowa communities.

Team 218 Web Services Kim and Chuck Hersey at Kinnick Stadium

Go Hawks!

How We Work

Four things most agencies won't say

We don't take deposits

We use a simple working agreement that covers the project scope and protects both sides, but we don't invoice until your site is live and you're satisfied with the result. That's how confident we are in what we deliver.

12 months of maintenance included

Every website we build comes with a full year of WordPress maintenance and care at no additional cost. Updates, backups, security monitoring, and minor content changes — all handled. Launching a website is the beginning of the work, not the end.

We answer the phone

If you've ever tried to reach your web designer after launch, you know this isn't a small thing. We're responsive because our reputation depends on it. Call or text 319-333-0815 and you'll reach Kim or Chuck directly.

We carry real insurance

Professional liability and cyber liability coverage, underwritten by National Liability & Fire Insurance Company, a Berkshire Hathaway company. Most small web shops carry neither. It matters most on the sites we maintain, where we hold the keys to your hosting, your database, and your customer data. Certificate of insurance available on request.

Ready to work with people who actually show up?

Tell us about your project

No deposits · Simple contract · Iowa businesses only

Williamsburg is home

We are proud members of the Williamsburg Chamber of Commerce. We live here, work here, and care about seeing this community thrive. When we build a website for a Williamsburg business, we get to see the results in real life. We drive past their storefront. We hear from their customers. That feedback loop does not exist when you work with an agency in another state.

We also work with nonprofits close to our hearts, including Give Till It Hurts, a Williamsburg-based 501(c) that ensures every child in Iowa County experiences the magic of Christmas. Helping organizations like this build their online presence is one of the most rewarding parts of what we do.

What Our Clients Say

37 Iowa businesses gave us 5 stars on Google

★★★★★
"Team 218 is simply AMAZING! You get immediate responses, and solutions are implemented in record time. Chuck and Kim go above and beyond in every aspect of web design."
Kim Steinhauser · Owner, Belle La Vie Beauty Bar

★★★★★
"Working with Team 218 has been a refreshing change from the marketing style website services I have used in the past. Their responsiveness, attention to detail and follow through are top notch."
Kyle Kelly · Owner, Kelly Designs In Concrete, Davenport, IA

★★★★★
"Working with Team 218 was outstanding. They approached our project with persistence and patience, listening carefully, taking feedback seriously. The end result is a professional, fast, and user-friendly website."
Julie Meyers · Meyers & James Construction, Keokuk, IA

★★★★★
"Working with Team 218 has been one of the best decisions we've made for our business. Chuck and Kim don't just build websites — they take ownership of the entire process and genuinely care about the outcome. The biggest compliment I can give is that I don't feel like I need to understand the technical details. I already know it's being handled the right way."
Tony Dacey · Owner, Diamond House Cleaning, Des Moines, IA

Read all client testimonials →

      EXCELLENT  
   Based on 36 reviews 
    
 
 
 
   
 
 
      Posted on Google  
   
   Tony Dacey 
 April 29, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Working with Team 218 Web Services has been one of the best decisions we’ve made for our business. Chuck and Kim don’t just build websites - they take ownership of the entire process and genuinely care about the outcome. We’ve now worked with them on two separate websites, and both times they’ve exceeded expectations in every way. The end products are clean, professional, and exactly what we were hoping for (actually better). What really sets them apart, though, is everything that happens after the site goes live. They are incredibly responsive whenever we need updates, changes, or help with content. Whether it’s loading blog posts, making adjustments, or answering questions, they handle everything quickly and seemlessly. They also do a great job of explaining what they’re working on behind the scenes, which builds a lot of confidence and trust. That said, the biggest compliment I can give is that I don’t feel like I need to understand the technical details. I already know it’s being handled the right way. On top of all that, they’re simply great people. Easy to work with, reliable, and the kind of partners you actually enjoy doing business with. If you’re looking for a web team you can trust long-term, I would highly recommend Team 218.
  
 
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   Tera Weets 
 February 14, 2026
 
 
 Trustindex verifies that the original source of the review is Google. We can't thank Team 218 enough for the work they put into building a custom website to promote our business.  They took our vision and created something that was better than we could have imagined.  They communicated clearly and were very responsive to every question,  idea and change request.  We appreciate everything they've done and look forward to a long working relationship as they continue to manage our website for us! Thank you! ~Weets Home Improvement
  
 
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   Kathee Foxan 
 December 29, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Team 218 was great to work with! They were very attentive to details and prompt in their responses. I especially like that we were made aware from the beginning of all of the associated costs, so we were never surprised with costs.
  
 
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   Julie Meyers 
 August 22, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Working with Team 218 was outstanding. They approached our project with persistence and patience — listening carefully, taking feedback seriously. His dedication showed in consistent communication, long hours when needed, and attention to detail. The end result is a professional, fast, and user-friendly website that reflects our business.
  
 
     Posted on Google  
   
   C I 
 June 20, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Team 218 has stepped up time & time again. Finally someone that knows & understands OUR industry. Their work is much appreciated. Thank YOU ! President Aerial Specialists Inc-USA
  
 
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   Jessica Miller 
 April 23, 2025
 
 
 Trustindex verifies that the original source of the review is Google. I really appreciate the ease of communication and quick responses when I had questions. I have had some experiences with web service companies that have left me frustrated and confused. So, I was looking for someone that could explain things to me in laypeople terms instead of just tech lingo. It's a bonus that Chuck is local to me!
  
 
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   Anacapa Custody 
 February 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Chuck is amazing! He patiently dealt with me, and got my issue resolved in like a half a day- without asking me for money until the job was done. In fact- i brought it up, not him. A real class act! Thank you Chuck!
  
 
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   Events Bowldogs 
 January 31, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Team 218 has been amazing!  They built us a beautiful web page and social platform, and we couldn't be happier.  They respond quickly and always have a positive attitude.  I highly recommend them!!
  
 
     Posted on Google  
   
   Providence Puppies 
 July 27, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Chuck has done an excellent job for me. I wasted a lot of resources prior to hiring Team218! I am 100% satisfied. You won’t be disappointed.
  
 
     Posted on Google  
   
   Angelica Schnerre 
 February 19, 2024
 
 
 Trustindex verifies that the original source of the review is Google. After a recommendation, I reached out to Team 218 web services for help with our domain and business email. Chuck was quick with his responses, listened to our needs, and fixed our issues. We're grateful for his help! 10/10
  
 
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   Karen Wallace 
 February 4, 2024
 
 
 Trustindex verifies that the original source of the review is Google. I was stuck after a developer worked on my website and set things up so I could no longer make edits to it. Chuck Hersey responded to my request for help within a few minutes, made the needed modifications to the site, and also corrected errors that came from updating the theme and plug-ins. Chuck is attentive to detail, extremely responsive, and excellent at communicating throughout the process. I cannot recommend him highly enough!
  
 
     Posted on Google  
   
   Josh Humphrey 
 June 24, 2023
 
 
 Trustindex verifies that the original source of the review is Google. One of the best experiences I have had when dealing with technology updates and getting my business a better online presence. Chuck is very knowledgeable about SEO and web design and has great customer service. All my questions we addressed timely and the guidance provided was top notch.
  
 
     Posted on Google  
   
   Jennifer Skelley 
 November 26, 2022
 
 
 Trustindex verifies that the original source of the review is Google. Team 218 has done an outstanding job with our website design and any additions/deletions that we have requested. They are a top notch team that I would highly recommend!
  
 
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   Heather koshatka 
 October 28, 2022
 
 
 Trustindex verifies that the original source of the review is Google. Super responsive and great to work with!
  
 
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   Jason Tim 
 August 14, 2022
 
 
 Trustindex verifies that the original source of the review is Google. He did a great job on my new business and website thank you for the great work
  
 
     Posted on Google  
   
   Bcmk Design 
 March 29, 2022
 
 
 Trustindex verifies that the original source of the review is Google. Team218 really helped me when I needed it the most if you need help with a website needing marketing or just advice you should reachout they are  very professional and knowledgeable if I could 100000000 stars I would
  
 
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   Beth Rundlett 
 February 17, 2022
 
 
 Trustindex verifies that the original source of the review is Google. Team 218 did a wonderful job with our non-profit website!! Chuck and his team were able to bring all my ideas to life and they were super easy to work with.  The team worked fast and responded quickly to any questions or changes I had.  The website was up and running much faster than I thought would be possible.  It looks fantastic and runs smoothly.  I highly recommend Team 218 and can't say enough good things about them.
  
 
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   Gale Brown 
 December 9, 2021
 
 
 Trustindex verifies that the original source of the review is Google. Chuck at Team 218 Web Services redesigned our Club’s Website, starting with just making it easier to navigate. Chuck has some truly great ideas and is an easy person to work with. Once you establish with Team 218 Web Services, Chuck is always ready to help and comes up with very creative ideas for better performance and a great overall experience. I highly recommend Chuck and Team 218 Web Services for any Web Design or needs you may have. Midwest Corvettes Inc.
  
 
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   David Lopez 
 November 7, 2021
 
 
 Trustindex verifies that the original source of the review is Google. Chuck designed an awesome website for my training business. Before choosing someone to design my website, I looked into other designers, but they were not convincing to me. I am very happy that I choose TEAM218. He is always there when you need him. I highly recommend him to anyone that want their website professionally done.
  
 
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   Penny Souhrada 
 October 29, 2021
 
 
 Trustindex verifies that the original source of the review is Google. Chuck helped me redesign my website a number of years ago. Ever since them he has responded immediately to my questions or requests for assistance. I know he'll be on the spot when I need him!
  
 
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   Cami Rasmussen 
 March 11, 2021
 
 
 Trustindex verifies that the original source of the review is Google. Chuck at Team 218 Web Services helped our local foundation go to the next level of community exposure and engagement by building our first  website.  With a commitment to community, Chuck donated his website design services to our local non-profit organization and guided the process with an experienced eye for website design.  Thank you!
  
 
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   John Downing 
 February 1, 2021
 
 
 Trustindex verifies that the original source of the review is Google. Team 218 has been a great partner for our business from the design of our web page to provide quick responses when a problem ariases. We have tried several other hosting and design companies but Team 218 has given us the best service.
  
 
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   Wheeler Racing 
 July 1, 2020
 
 
 Trustindex verifies that the original source of the review is Google. Team 218  rocks it out when it comes to website construction, SEO, and all interweb related work.  Love what they have done for our business. Highly recommended.
  
 
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   Jessica Winter 
 January 23, 2020
 
 
 Trustindex verifies that the original source of the review is Google. Great customer service!
  
 
     Posted on Google  
   
   Sandi Wagner 
 January 22, 2020
 
 
 Trustindex verifies that the original source of the review is Google. Team 218 designed a web page for me, and I couldn't be happier with the results.  They are professional, thorough, and their customer service is awesome.  The followup, important in maintaining a good, functional web site is one of their greatest assets.
  
 
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   Kim Wayman 
 January 9, 2020
 
 
 Trustindex verifies that the original source of the review is Google. Team 218 is simply AMAZING! You get immediate responses, and solutions are implemented in record time. Chuck goes above and beyond in every aspect of web design. He has a keen ability to listen to needs and then goes to work, resulting in incredible product results. Thank you so much!