About Team 218 Web Services

When you call us, you get us.

Not a call center. Not a chatbot. Not a junior account manager reading from a script. Kim and Chuck Hersey — the two people who actually build your website, manage your SEO, and answer your questions at 9pm on a Tuesday.

Tell us about your project Meet Kim & Chuck

Iowa-based since 201475+ websites builtNo subcontractors

Web DesignIowa SEOWordPress CareWilliamsburg, IowaWilliamsburg Chamber Member

How Team 218 started

The name comes from our first home office at 218 Main Street in Port Byron, Illinois. That is where Chuck started building websites in 2014 while working in the construction equipment industry. Kim brought her accounting background to the business side. Together, we figured out that the thing Iowa businesses needed most was not a flashier website. It was a web team that actually stuck around after launch.

We moved from Port Byron to Iowa in 2016, with stops in North Liberty and Tiffin before putting down roots in Williamsburg. The town felt right from the start. Small enough to know your neighbors, close enough to Iowa City and Cedar Rapids to serve clients across the corridor, and positioned on I-80 to reach businesses statewide. We have been here ever since.

The Team

Two people. Full stack. No subcontractors.

When you hire Team 218, you get Team 218. Strategy, design, development, Iowa SEO, local SEO, content, WordPress maintenance, and client communication — all handled by the same two people from start to finish.

Chuck Hersey

Co-founder · Technical Lead

Chuck's background in the construction equipment industry taught him how businesses actually operate before he ever touched a line of code. He built Aerial-Ease — a complete custom business management application for an equipment rental company — which means he approaches web design with a systems mindset, not just a design mindset. He handles the code, SEO, schema markup, Core Web Vitals, WordPress, and GEO optimization for AI search. When something breaks, he fixes it.

Kim Hersey

Co-founder · Client Relations & UX

Kim's accounting background means the books are clean, the invoices are accurate, and projects stay on budget. More importantly, she's the one who makes sure your website feels right to the people who use it. She handles client relations, user experience, and the business operations — bridging the gap between what is technically correct and what actually works for real visitors in Iowa communities.

How We Work

Three things most agencies won't say

We don't take deposits

We use a simple working agreement that covers the project scope and protects both sides, but we don't invoice until your site is live and you're satisfied with the result. That's how confident we are in what we deliver.

12 months of maintenance included

Every website we build comes with a full year of WordPress maintenance and care at no additional cost. Updates, backups, security monitoring, and minor content changes — all handled. Launching a website is the beginning of the work, not the end.

We answer the phone

If you've ever tried to reach your web designer after launch, you know this isn't a small thing. We're responsive because our reputation depends on it. Call or text 319-333-0815 and you'll reach Kim or Chuck directly.

Ready to work with people who actually show up?

Tell us about your project

No deposits · Simple contract · Iowa businesses only

Williamsburg is home

We are proud members of the Williamsburg Chamber of Commerce. We live here, work here, and care about seeing this community thrive. When we build a website for a Williamsburg business, we get to see the results in real life. We drive past their storefront. We hear from their customers. That feedback loop does not exist when you work with an agency in another state.

We also work with nonprofits close to our hearts, including Give Till It Hurts, a Williamsburg-based 501(c) that ensures every child in Iowa County experiences the magic of Christmas. Helping organizations like this build their online presence is one of the most rewarding parts of what we do.

What Our Clients Say

37 Iowa businesses gave us 5 stars on Google

★★★★★
"Team 218 is simply AMAZING! You get immediate responses, and solutions are implemented in record time. Chuck and Kim go above and beyond in every aspect of web design."
Kim Steinhauser · Owner, Belle La Vie Beauty Bar

★★★★★
"Working with Team 218 has been a refreshing change from the marketing style website services I have used in the past. Their responsiveness, attention to detail and follow through are top notch."
Kyle Kelly · Owner, Kelly Designs In Concrete, Davenport, IA

★★★★★
"Working with Team 218 was outstanding. They approached our project with persistence and patience, listening carefully, taking feedback seriously. The end result is a professional, fast, and user-friendly website."
Julie Meyers · Meyers & James Construction, Keokuk, IA

Ready to work with people who actually show up?

Call or text 319-333-0815 and you'll reach Kim or Chuck directly. Or fill out the form below and we'll get back to you the same day.

No deposits · No long-term contracts · Iowa businesses only

Tell us about your project

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