Iowa WordPress Website Maintenance & Care Plans
Keep your business online with local support from Team 218You didn’t build a business to spend your nights worrying about broken plugins or missed backups. You need a reliable partner to keep the digital lights on.
What is included in Iowa website management? Team 218’s website management services in Iowa provide 24/7 security monitoring, weekly off-site backups, and safe WordPress/Divi updates. Plans start at $55/month and include content edits for text and images, ensuring local small businesses remain secure and up-to-date.
Team 218 Web Services provides comprehensive website maintenance, security updates, and daily backups for small businesses in Williamsburg, Iowa City, Davenport, Clinton and throughout Eastern Iowa.
About Our Team
Kim and Chuck Hersey are the driving force behind Team 218. Kim brings a sharp design sense and meticulous attention to detail, ensuring every project is visually cohesive and purpose-driven. Chuck complements her creative direction with his technical expertise as a WordPress and Divi specialist, applying HTML, CSS, PHP, and JavaScript to build fast, functional, and results-focused websites. Together, they deliver clean, modern designs that perform as great as they look.
Kim Hersey and Chuck Hersey created this content.
You can contact us by email (kim@team218.com or chuck@team218.com).
You can also use our Contact Form or call or text 319-333-0815
Why Professional Maintenance Matters
| Stat | What It Means For You |
| 97% | Percentage of hacks caused by plugins you installed. |
| 39 Seconds | How often a bot attempts to guess your password. |
| -50% | The drop in traffic websites often see after a hack. |
Data sourced from the Wordfence 2025 Annual Threat Report.
At Team 218 Web Services, we provide professional WordPress website maintenance for businesses right here in Iowa and across the Midwest. From our office in Williamsburg, Kim and Chuck handle the technical heavy lifting so you can focus on your customers.
Our Care Plans include:
- Daily Security Scans to prevent hacks before they happen.
- Safe Plugin Updates (tested by humans, not just scripts).
- Database optimization to remove overhead and keep your site loading fast.
- PHP version management to ensure compatibility.
- Broken link monitoring to preserve your search engine rankings.
- Off-Site Cloud Backups so your data is never lost.
- Uptime Monitoring to ensure you are always open for business.
Comprehensive Website Care
Security, Updates & Peace of Mind
Transparent Pricing: $55/mo
(No 'Call for Quote' Required).
- Weekly Cloud Backups (Stored Off-Site)
- 24/7 Uptime & Security Monitoring
- Safe Plugin & Theme Updates
- Content Edits Included (Text & Images)
- Monthly Activity Reports
- Local Iowa Support (No Call Centers)
Which Support Option is Right for You?
| Feature | Team 218 (Kim & Chuck) | DIY (Do It Yourself) | Big National Agency |
|---|---|---|---|
| Who does the work? | Kim & Chuck personally. We know your site history. | You do (whenever you find the spare time). | A rotating support desk technician. |
| How are updates tested? | Human-tested on a safe staging site before going live. | Clicking “Update All” and hoping nothing breaks. | Often done via automated bulk scripts. |
| Support Access | Direct email or phone to the business owners. | Google searches and support forums. | Submit a ticket to the help desk queue. |
| Based in Iowa? | Yes. Our office is in Williamsburg. | N/A | Usually No (Remote hubs or coastal offices). |
| When something breaks… | We fix it immediately (it’s included). | Panic, downtime, and expensive emergency calls. | Depends on your Service Level Agreement tier. |
Swipe left/right to view table on mobile devices.
The “Zero-Downtime” Protocol
Why We Never Update “Live”
Most budget maintenance services use automated bots to update your plugins. They click “Update All” and hope for the best. If a plugin conflicts with your theme, your live site crashes (the dreaded “White Screen of Death”).
At Team 218, we don’t gamble with your business. We use a Staging Environment Protocol typically reserved for enterprise-level agencies.
Our 4-Step Safety Workflow
1. The Clone (Staging Creation)
Before we touch a single file, we create a complete clone of your website in a secure, invisible “sandbox” environment. Your live website remains untouched and online while we work.
2. The “Sandbox” Update
We apply all WordPress core, plugin, and theme updates to this cloned Staging site first. If a plugin update causes a critical error or a layout shift, it happens in the sandbox—not on your live business site.
3. The Divi Visual Check
This is the Team 218 difference. Automated tools can’t “see” broken designs. As Divi experts, we manually log in and check your Staging site to ensure:
- The Visual Builder loads correctly.
- Global Headers & Footers are intact.
- Custom CSS in your Child Theme hasn’t been overwritten.
4. The Safe Push
Only after the Staging site is verified 100% bug-free do we push the changes to your live server.
⚠️ Why Staging Matters for Divi Users
Divi is a complex visual framework. A simple conflict between a caching plugin and the Divi Builder can break your site’s layout. By testing in a Staging Environment first, we catch these visual glitches before your customers ever see them. We stop the problem before it exists.
How Can We Help You? The answer is simple: By performing your website maintenance for you. You no longer have to update or install plugins. We will do that for you and keep your site secure. We’ll also make sure your site is backed up properly and we can provide you with a detailed report on site activity.
What You Get When You Hire Us
- Weekly Backups: Your site will be backed up every week on a schedule you define. This way, if anything goes wrong with your site, you’ll have a recent backup to restore from.
- Site Monitoring: We will monitor your site around the clock. If there are any issues, we’ll address them immediately for you.
- Security Patching: We’ll apply all security patches to your site as soon as they become available. This way, you won’t have to worry about any holes in your site’s security.
- Core File Updates: WordPress releases core file updates periodically. We’ll evaluate these updates and determine whether to apply the updates right away or if it might be better to wait and make sure there are no coding conflicts. This ensures you get the latest version of your website software which can make a world of difference in site performance.
- Plugin Updates: As needed, we’ll update all of your plugins. This way, you don’t have to worry about any outdated plugins slowing down your site.
- Content Updating: We’ll keep your content up-to-date as well. If there are any updates to pages, posts, images or other files on your site, we’ll make sure they are downloaded and installed on your site automatically.
- Transparency You Can Trust: Why Our Monthly Reports Matter: Great website maintenance is often invisible—it’s the security threat that didn’t happen, the crash that was prevented, and the slow load times that were fixed before a customer noticed.
We believe you shouldn’t have to guess where your budget is going. Our detailed monthly reports pull back the curtain, giving you a clear, jargon-free summary of every update, backup, and security scan we’ve performed. It’s not just data; it’s proof that your digital storefront is secure, healthy, and open for business.
We’ll Take Care of Your Website – You Focus on Running Your Business
What Is Website Maintenance?
Website maintenance is the practice of monitoring your site’s health through weekly backups, security patching, and core file updates to prevent downtime.
WordPress websites need constant monitoring and attention. Plugin updates, theme updates, core files updates all require users to keep things up to date to maximize site security. Website backups need to be completed and stored off site.
Website Management means taking care of all of the requirements created by the various updates and knowing what to do and when to do it.
Most small business owners don’t have the time or the expertise to effectively manage their own websites. That’s where we can help.
Our Website Maintenance Process
We install a small snippet of software on your website that allows us to monitor your website 24/7/365. Anytime a plugin, theme, or WordPress core update is issued, we receive a notification. Then we evaluate the update and determine if it should be applied immediately or if might be better to wait a day or two to ensure the update is bug-free.
In some situations we may create a staging site, apply the updates to the staging site and test them. After ensuring the updates are stable and do not compromise your website, we push the staging site to the live environment.
Our process means you no longer have to worry about keeping your website in good standing. A side benefit is that having an up to date website is a positive indicator to Google and may enhance your search visibility.
Common Questions About Our Care Plans
Do you support websites you didn’t build?
Yes, absolutely. Many of our long-term clients came to us after their previous developer disappeared. We start with a comprehensive onboarding audit to identify any security holes or performance issues. Once we ensure the site is stable and clean, we bring it into our daily management workflow.
How much does website maintenance cost in Iowa?
While national agencies often charge $150+ for impersonal support, our Iowa-based plans start at just $55/month. We provide enterprise-grade off-site cloud storage backups and security at a price point that makes sense for Midwest small businesses.
If I need to change text or photos on my site, is that included?
It depends on your plan. Our standard maintenance focuses on security and technical health (updates, backups, firewalls). However, we offer priority support access for content edits. You can simply email us your text or photo changes, and our team will handle them quickly at our discounted member rate.
Do you provide reporting?
Yes. Transparency is standard at Team 218. Every month, you will receive a detailed executive summary PDF. This report lists every plugin we updated, every security threat we blocked, and the results of your uptime scans. You will never have to guess if your dedicated account manager is doing their job.
What happens if my site gets hacked?
We implement active force brute protection to stop attacks before they happen. However, if a breach occurs, complete malware remediation is included in your plan. We will clean the site and restore it using our secure backups so your business doesn’t miss a beat.
Do you handle server-side technical updates?
Yes. True maintenance goes deeper than just plugin updates. We handle PHP version management to ensure your server environment is secure. We also perform weekly database optimization to remove “overhead” bloat, ensuring your site loads quickly.
Will updating plugins break my site layout?
This is the most common fear with automated updaters. At Team 218, we perform plugin conflict resolution manually. We update your site on a staging environment first. If a plugin conflicts with your Divi theme, we fix it before pushing it live.
Meet Your Maintenance Team
When you call Team 218, you don’t get a call center. You get the owners.
Founder & Technical Lead
Chuck specializes in WordPress infrastructure, SEO, and Server Security. He manages the technical “heartbeat” of client websites, ensuring daily backups are verified and security firewalls (LiteSpeed/Wordfence) are active.
Focus: Site Speed, Security Audits, Technical SEO.
Co-Owner & Client Success
Kim ensures that your website evolves with your business. She oversees content updates, design refreshes, and client communication. If you need a change to your site, Kim ensures it gets done correctly and on brand.
Focus: Content Management, Design Updates, Client Support.
Team 218 Web Services
802 West Welsh St, Williamsburg, IA 52361
319-333-0815 | Local Iowa Support
Website Maintenance Inquiry
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Team 218 was great to work with! They were very attentive to details and prompt in their responses. I especially like that we were made aware from the beginning of all of the associated costs, so we were never surprised with costs.
Working with Team 218 was outstanding. They approached our project with persistence and patience — listening carefully, taking feedback seriously. His dedication showed in consistent communication, long hours when needed, and attention to detail. The end result is a professional, fast, and user-friendly website that reflects our business.
Team 218 has stepped up time & time again. Finally someone that knows & understands OUR industry. Their work is much appreciated. Thank YOU !President Aerial Specialists Inc-USA
I really appreciate the ease of communication and quick responses when I had questions.I have had some experiences with web service companies that have left me frustrated and confused. So, I was looking for someone that could explain things to me in laypeople terms instead of just tech lingo. It's a bonus that Chuck is local to me!
Chuck is amazing! He patiently dealt with me, and got my issue resolved in like a half a day- without asking me for money until the job was done. In fact- i brought it up, not him. A real class act! Thank you Chuck!
Team 218 has been amazing! They built us a beautiful web page and social platform, and we couldn't be happier. They respond quickly and always have a positive attitude. I highly recommend them!!
Chuck has done an excellent job for me. I wasted a lot of resources prior to hiring Team218! I am 100% satisfied. You won’t be disappointed.
After a recommendation, I reached out to Team 218 web services for help with our domain and business email. Chuck was quick with his responses, listened to our needs, and fixed our issues. We're grateful for his help! 10/10
I was stuck after a developer worked on my website and set things up so I could no longer make edits to it. Chuck Hersey responded to my request for help within a few minutes, made the needed modifications to the site, and also corrected errors that came from updating the theme and plug-ins. Chuck is attentive to detail, extremely responsive, and excellent at communicating throughout the process. I cannot recommend him highly enough!